Internet Librarian International 2011
Day one
How the Future Internet will Shape Libraries
Klaus Tochtermann, Leibniz Information Centre for Economics, University of Kiel and Professor of Computer Media
Future Internet: four dimensions. 1. People 2.1 billion Internet users 2011 FB 700 million users worldwide 70% growth.
Future Internet 2. Content and knowledge. Linked open data. Linking library content with the web content.
Future Internet 3. Internet of things. 4. Internet of services
Libraries offering added value in social networks: information, entertainment. All ZBW web services available through FB
ZBW has 2 community managers driving and monitoring the library's social web presence and coverage.
ZBW creating library without location. Using Book crossing
Geo caching for books. Getting ideas for World Book Night 2012
What’s on the technology Horizon
Brian Kelly, UKOLN (UK)
Already here: cloud computing, mobile/tablets, open content, open data
What's coming: leaning (academic) analytics - Library impact data project, New Scholarship. Collective intelligence.
How do you keep up to date? Used to be Delicious, now Scoop.it Open to everyone.
Ake Nygren, Stockholm public library
Talking about the filter bubble.
Term social media will not exist in five years. Social becoming normal.
Librarians working proactively to look for questions in different places such as Twitter, Facebook
Visibility and Collaboration in Digital Domains
Linda Vidlund and Cecilia Petersson, Uppsala University Library (Sweden)
Wanted to fill gap between digital and physical library, Pilot project organised using SM, Dropbox etc.
Used QR codes around campus to get new students to library. Offered gifts. Large screens to promote eResources.
Smaller screens were placed on library shelves
David McMenemy, University of Strathclyde
Talking about collaboration in digital domain. Not much research on UK public library websites.
Collaborate beyond museums and archives to other cultural organisations: education, health, industry.
Partnerships already exist but maybe not in digital domain
Examples: Ask Scotland (like @AskALibrarianUK - Enquire)
Also looked at non-digital collaboration. Not enough in digital domain. Culture of competition within public sector acts against.
Looked at strategic plans for public libraries. Many incomplete, contradictory. Many don't include digital.
Mentions @readingagency survey found many UK public libs don't have digital strategy.
Reading Agency - Digital research
User doesn't care (or need to know) whose website or whose info - they have an info need, we need to work together ...
Idea of using Netvibes with tab for each community
@ggnewed talking about collaborative 23 things for public library staff.
Idea to expand 23 things training to public. Main problem is local authority IT.
Marketing your resources
Robin Dresel, National Library Board (Singapore)
Singapore National library board. 1 national library, 24 public libraries. online resources, 2 major websites, plus subject microsites. Campaign started Nov. 08 Wanted to lower cost per use.
Phase 1 in the media, 2. Mass outreach, 3. Customised sessions - most successful.
Phase 2 targeted approach, schools. Invited all secondary schools with publishers. Then seniors, then govt agencies
Phase 3: targeted approach customised to user groups
eResources included in all library events. Have mobile website, recently launched app.
Online resources included in catalogue. Most successful - info literacy talks.
Also created printed guide The don't panic guide to eResources (PDF) which is in demand from schools
Beatrice Pulliam and Jenifer Bond, Providence College (USA)
Brand should extend to everything in the library. Using university branding in library
60% of students use Google as 1st info resource...and the other 40% are lying;)
Make sure all staff are aware of strategy. All need to be on board.
Use Glogster, Xtranormal to create resources
Sandbox for faculty. Creates word of mouth marketing
Tip for QR codes - don't use to direct to non-mobile friendly websites as will frustrate users
Put your data to work. Created dashboard of 'greatest hits'
Transforming Consortia
Madeline Barratt, London Borough of Enfield (UK)
London Library Consortium founded in 2004, 1 takes lead on legal and tendering process. Other leaders emerging. New members still joining.
Enhancing service to customers. Currently 15 Boroughs. Use Axiell as LMS
Access to 5 million items in single shared catalogue. 148 pick up and drop off points. Just lost 6 in Brent:( One library card.
Consortium buying power Staff benefitting, have wider knowledge, ambassadors for own authorities Participate in variety of projects
Flexible model I.e. not all have ebooks
Shared services: stock services, housebound, training, info services, mystery shopping, networking, knowledge and expertise.
Enfield, spending lot of time on promoting online resources
Marketing campaign supported by Axiell
Current work: standardisation for loans, borrowers, items, Each borough wants to maintain identity difficult to market as LLC
LLC looking at single sign on for online resources
Day 2
Digital Innovations: Harnessing the Power of Technology and Social Media
Kevin Anderson
Journalists and librarians dealing with some of the same issues: navigating information.
Xerox video on Information Overload (YouTube)
Moving from mass to relevance.
Social web an important filter of information. Info that's shared and recommended by friends/professionals
Demonstrating Poligraft. Adding context to political news stories.
Suw Charman-Anderson
Examples of Crowdsourcing: BBC Your paintings: allowing user tagging. Old weather: users transcribing old ships logs.
RT @ostephens: If interested in Crowdsourcing in libraries, this article worth reading http://t.co/BxuSNuGS
One of my favourite library Crowdsourcing projects @nypl_menus http://t.co/GwCJxPP2
What's the score at the Bodleian Library - crowd sourcing the application of metadata to music scores.
Involve the public with library and collections, create community around the project.
Provide opportunities for education and knowledge maintenance. People learn more about the subject they are working on.
Zooniverse - Crowdsourcing gurus; Citizen Science Alliance
RT @gillianhanlon: Galaxy Zoo project found that the public were as good as or better than pros in classifying photos of galaxies
Teaching Others
Michael Stephens, San Jose State University & Tame the Web
Learning 2.0, 23 Things, basis: concept of play
Some participants didn't see need. Tie programme to mission of library.
Key results: confidence and exploration, participants felt more confident answering questions from library users.
One authority did the programme for the whole city council.
Social reading: demonstrating sharing quotes from kindle to FB and Twitter.
Transmedia navigation: how we move from one channel to the next, across platforms and media.
RT @librarygirlknit: New culture of learning, Thomas and.Brown. Need to keep learning for future changes
Have to be willing to learn and explore: lifelong learners. listen to library users
What's next? Technology with heart: conversations, participation, emotion, kindness, experience, balance.
Innovative Services to Engage Users
András Kardos, library.me.uk
Project: library.me.uk Hungarian, moving to the UK.
Hungary: National library portal, library of libraries, info, events., central library catalogue.
4000 libraries, each updates their own library info, events. Uses geotargeting to show relevant information.
Can develop user focused features, stuff one library can't do on its own. Can talk to ILS developers.
Aim to bring to UK, not sure who would lead now? Arts Council?
Dave Puplett, London School of Economics
Social design - Services designed around people
Opportunity: marketing, widening communication, user feedback, two way communication.
FB set up in secret. Have permission now, not promoted but students liking it.
Search for your own library's name on Twitter. Can't stop people talking, need to get involved in the conversation
Also on Foursquare, Delicious and Flickr. Archive images being tagged. Crowdsourcing again.
RT @bethanar: @puplett even if you don't want to use a service (eg 4sq) - own it! So someone else doesn't. Take control..
Phil's Latest Discoveries
Phil Bradley, Internet Consultant
45 different resources in 45 minutes.
One resource to take away: Boounce add to browser. FF only at the moment, support for others coming.
Boounce can create your own set of search resources.
Findhow: How-to search engine
SearchLion: can do different types of search on same screen.
Zanran: Google for data; Who stole my pictures- see who has stolen your images.
visual.ly search for infographics; Iconfinder for icon sets.
Using more news curation resources, replacing RSS: Zite for iPad.
Similar resource: Flipboard. useful for news
Pulse news, for smartphones and tablets
RT @Miromurr: Search is broken - Google don´t work (if it ever did) - websites becomes less important - Social media sites increasing
More people going to brand's FB rather than their websites
trunk.ly keeps note of what you are saving, liking etc.
Xydo, see what colleagues etc are adding, another one replacing RSS.
People @Philbradley chooses to follow become filtering device.
News.me I've heard of about two of these so far.
Similarpages: Find alternatives to websites
RT @daveyp: Thinking @Philbradley should have a t-shirt that says "I use web sites that don't exist yet" ;-)
Hunch: Personal recommendations for you. Emails once a week.
Spreecast social video platform. See also Tinychat and Simplemeet
RT @Miromurr: File sharing - Adrive, Megaupload, Yousendit, Dropbox, File Dropper etc....
MyFakeWall for historical characters.
Hoot.me switch FB into study mode
Twitter resources: we follow, hashtags.org , Storify, Snap Bird
SendtoReader, Readability, Down or just me? Final one for fun: Akinator
Searching without Google
Karen Blakeman, RBA Information Services
Is google filtering my news. Experiment by Mary Ellen Bates http://t.co/bihWbkn2
@karenblakeman Recommends logging in to your google account, check the dashboard and see what they know about you.
Bing, often more up to date and has some unique content. Results tend to be more consumer/retail.
DuckDuckGo no tracking, no 'filter bubble'
Blekko. Can build up groups of search engines. Can be public
News: Silobreaker.com
Specialist tools: ChemSpider, biznar, TechXtra, philpapers, MedNar, scirus, PubMed, healthmash, offstats, Guardian data store.
Social: Topsy, Socialmention.com, Blogpulse.com
